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@Sparky
Bump.
I've been a Wiggle customer for years, spent lots - am a platinum customer. Ooh, get me.
Bought a bike a few months back. BB went in under 100 miles. No problem: warranty.
They said send it back in original box. Oops, had chucked it. They said they'd send another. Took day off work to wait for it. Didn't show.
Asked very nicely if they could just send me a BB. They did. It never arrived. Went to depot to check. Not there.
Told them, they sent another. It never arrived. Went to depot to check. Not there.
Still sending emails. It's now been bloody weeks. Getting a bit fed up.