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@hladik
Yeah the voicemail charge is a fairly shameless money grab by T-mobile... hence my voicemail message which specifically asks callers **not **to leave a me costly voicemail but to text or ring back later (cheap? oh dear yes).
Anyway... voicemails have that annoying habit of cutting out to static right when the key words are being spoken by the message leaver, so it's no great loss to me. But I can see how that is probably not ideal for your mother...