@rocker9455: As I say, we've never refused a refund on any grounds. I appreciate that its easy for me to say that on a thread of this nature but the simple fact is that we always refund or replace regardless.
We've never had colours run but we've had things like stitching come loose on jerseys after a few uses. In theory its not our fault but, if we give you a good after sales service you'll most likely shop with us again. If you're unhappy then you won't. Its not rocket science.
@rocker9455: As I say, we've never refused a refund on any grounds. I appreciate that its easy for me to say that on a thread of this nature but the simple fact is that we always refund or replace regardless.
We've never had colours run but we've had things like stitching come loose on jerseys after a few uses. In theory its not our fault but, if we give you a good after sales service you'll most likely shop with us again. If you're unhappy then you won't. Its not rocket science.