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@n3il
If you'd come on here and said 'we'll refund or replace it, no worries' you'd have seemed like nice guys, and might have made some more sales. We'd all think 'yeah, even if i goes wrong these guy's will sort us out, what sound guys' but now your just like ryanair, or the train companies, or npower, or one of countless other companies that don't give a shit.