I have the ticket/recipt that clearly shows 172 crank, chain etc....so how did I end up with different stuff? Could they heve explained why when I picked up the bike? Or - are they just too damm busy!
I must say, I haven't had a chance to ring the shop and question them yet, but wish they'd just got it right in the first place and I didn't have to shlep up there again :(
The Italian-sounding dude who helped me with the Potenza order was a nice guy.
5 weeks later I came back for pickup. Upon reviewing the receipt form there was the added cost of lights (£18.99) and a freewheel (£10), despite the guys saying their hubs are flip-flop (freewheel/fixed). I also specified a white chain and white tyres (forgive me). But I got a dark greyish one and black tyres. Campag Veloce brakes over the Shimano Toras was a nice bonus though...
When I pointed out the lights to him even he didn't recognise it to be his own handwriting...
Anyway, he cancelled that cost, but the freewheel I didn't bother with.
He also charged me the price only a pair of pedals for pedals, toe clips and straps, which was nice :)
Apart from the weird mixup with the receipt, service was alright.
It was pretty busy when I first went it and it took some time before I got any service.
Hopefully with their new store opened things should be much better!
The Italian-sounding dude who helped me with the Potenza order was a nice guy.
5 weeks later I came back for pickup. Upon reviewing the receipt form there was the added cost of lights (£18.99) and a freewheel (£10), despite the guys saying their hubs are flip-flop (freewheel/fixed). I also specified a white chain and white tyres (forgive me). But I got a dark greyish one and black tyres. Campag Veloce brakes over the Shimano Toras was a nice bonus though...
When I pointed out the lights to him even he didn't recognise it to be his own handwriting...
Anyway, he cancelled that cost, but the freewheel I didn't bother with.
He also charged me the price only a pair of pedals for pedals, toe clips and straps, which was nice :)
Apart from the weird mixup with the receipt, service was alright.
It was pretty busy when I first went it and it took some time before I got any service.
Hopefully with their new store opened things should be much better!