More respray advice needed

Recently I bought some hand built Mavic CXP33's from Parker International, when they finally arrived 5 days late this Saturday, it turned out they were on black rims not silver... they haven't responded to my email as yet.

Now today I received my track wheels from Planet-X, they managed to send me two front wheels... Unlike Parkers they got back to me with their apologies within 30 minutes. :)

I know who I'll be ordering from next time.

To fill out my 3 most recent items received in the post, today I also received a "new and sealed" gillette razor blade off ebay that came complete with dried facial hair and limescale. YAY!

Should be getting a bottom bracket tomorrow, maybe it'll be a square taper/octalink hybrid model?

Anyway, back to the original post, here's what you do:

1. Be nice, explain problem see if they will help
   
2. If #1 fails, be annoyed, tell them it's not good enough
   
3. If #2 fails, tell them you'll be doing a chargeback on your card
   
4. If #3 fails, do a chargeback on your card... :)
   
   

Have never had to go to stage 4 yet.