Parcel Force are c**ts

A near monopoly is something that is not a monopoly (as ParcelForce once were) but in an overly dominant market position.

Not an uncommon phrase:

http://www.google.co.uk/search?hl=en&as_q=&as_epq=near+monopoly&as_oq=&as_eq=&num=10&lr=&as_filetype=&ft=i&as_sitesearch=&as_qdr=all&as_rights=&as_occt=any&cr=&as_nlo=&as_nhi=&safe=images

Oh yeah ? " ' near monopoly' "

If you really expect a better service go elsewhere - Citylink , Lynx ,DHL etc