Best courier company?

Whereabouts are you based?

i was saying that sprints lack of soul means all the best riders still are (and always will be) at creative, that is all, you can untwist your knickers now.

Are there really only two that are rated? I thought there were quite a few companies out there.

there is one best company, that is creative, there are other good companies, like City Sprint, and Cyclone.

i was saying that sprints lack of soul means all the best riders still are (and always will be) at creative, that is all, you can untwist your knickers now.

Define ''best".

Jankey James

also Little Jhon, Gertie, Nhat, Twitch (though he is also at Metro).

Jankey James

also Little Jhon, Gertie, Nhat, Twitch (though he is also at Metro).

Riccardo of City Sprint is leading the alleycat series at the moment and is also their highest earner.He's one of the best on the road and a cool guy too!

All of which is just messenger stuff.

Decision makers at your clients who decide which company they want to use, care about:

• Secure Delivery, on time
  
• Availability
  
• Billing, accuracy, understanding, timing
  
• Relationship with the pick-up desk, account manager, etc
  
• Professionalism collecting and delivering
  
  

And then some, like the OP care about:

• Choice of mode of transport
  
• Conditions for the staff
  
  

At the companies I worked for, when involved in the decisions (which I was several times) I can tell you that no-one paused to ask who rides fastest. And if we had, we'd probably have gone cool on that company as whilst speed is important we wouldn't have felt it was more important than the package arriving in one piece with the contents intact (because a £150k recording on an original master tape isn't a cheap thing to replace, especially when a deadline is missed).

Again, define "best".

I'll happily accept that Creative are best, but you could at least provide evidence of the claim that is attractive to clients, rather than an inter-messenger back-slapping without arguing why the client should care.

To hijack this thread, I was wondering what sort of stuff - in this day and age - couriers mostly transport, seeing that email is ubiquitous? Has it hurt their business?

More importantly,who's the fastest?

More importantly,who's the fastest?

Precisely ;)

To hijack this thread, I was wondering what sort of stuff - in this day and age - couriers mostly transport

hastily scribbled love letters on post-it notes between workers at rival merchant banks

Bloody hell, two threads on couriering in one day.
Firstly, Chris Crash, I thank you for letting me take your picture and think well of you but on this topic you are talking out of your arse. Creative has riders who are fast, reliable and friendly. So does the company I work for. So does City Sprint, so does almost every courier company. Creative isn't unique. Also it doesn't matter how good a rider is if the controller is a muppet who can't give out jobs efficiently. And if the telephonists are incompetent (or just badly trained) and screw up the bookings then it doesn't matter how good the controller is. The rider is the 'face' of the company and as such tends to get the stick (and sometimes the praise) when there's a whole bunch of people in the office who have as much to do with how good the company is.
Holger, neither Creative or the company I work for would normally send pushbikes to where you are; I was discussing this with Caspar on Wednesday as Metro riders do much more distance. It comes down to money really; it wouldn't pay me enough, for the time it would take, to pick up from you and if I did I'd be taking a job off a motorbiker. Most courier companies work in the same way with the same definition of what is a motor bike job and what is a pushbike job. Not always the greenest way of doing it but it's an industry that is VERY reluctant to change.
Couriering is a cut throat business which is why the rates for riders are so low; noone has pointed out the bleedin obvious that clients take into account prices and if they never ask Who is the fastest rider they equally never ask How much are the riders payed? You may not like cars and congestion and pollution any more than I do Holger but if the price for your peace of mind is, literally, being payed by the rider then what is the ethical choice?
The courier industry is basically disgusting, exploitative and hypocritical. Like all such industries there are some companies that are slightly less appalling than others but that's as good as it gets. I essentially enjoy my job but that doesn't mean I don't understand how much better it could, and should, be.

it's not always about price. i find it's mostly about not being bullshitted to.
are you going straight there or are you on a multi drop?
when is it likely to be picked up?

just answer with the truth. and don't lie to me. if it's going to be an hour before a pick-up or you are going south then west first then that's o.k as long as I know

• Secure Delivery, on time
  
• Availability
  
• Billing, accuracy, understanding, timing
  
• Relationship with the pick-up desk, account manager, etc
  
• Professionalism collecting and delivering.
  
  
  

*having all your logistics needs covered by one comapny and one invoice (local(pushies) motorbikes, vans, cars, inter-city, passenger cars, overnight and international)

Jankey James. also Little Jhon, Gertie, Nhat, Twitch (though he is also at Metro).

Riccardo of City Sprint is leading the alleycat series at the moment and is also their highest earner.

So City Sprint are faster but Creative have more soul?

Both of the above tend to get rated highly by the people that work for them, as well as by their clients. If youre asking me to choose between them, its between the more corporate City Sprint and the personal service of Creative. There are some other good professional reliable companies around. And some bad companies with good people. And then there's eCourier.

And Chris, if youre going to use the 'h' in my name, dont put it there :)

creative is the best because booth me and Brooklyn Jack worked for them.

Bloody hell, two threads on couriering in one day.
Firstly, Chris Crash... you are talking out of your arse....

basically yeah.

is there a law abiding courier company? one that doesn't employ brakeless riders who RLJ?
i would rather a package got there 5 mins later and in one piece.

Creative!

have a brakes policy...they can't police RLJ though...

Royal Mail ftw

creative is the best because booth me and Brooklyn Jack worked for them.
That's why we use City Sprint.

Creative! have a brakes policy...they can't police RLJ though...

"Yeah, Im going to be late because I'm waiting for the lights to change".

Has anything changed since september?

Anyone know which company pays the most to the couriers? and does anyone know which courier company sends riders the furthest? We've been having problems with Premier as they often tell us that they wont send push bikes to certain post codes because it's too far, but I know it isn't too far. and they are also often sending motorbikes when we've specified push...

any ideas appreciated...

Creative are still the best, they have also now adopted a policy whereby their couriers have to wheelie up the middle of the street like 15 year old estate kids. thats worth £2.25 of anyones money.

Creative are still the best, they have also now adopted a policy whereby their couriers have to wheelie up the middle of the street like 15 year old estate kids. thats worth £2.25 of anyones money.

Thats the first time i've actually laughed at one of your posts, I would most definitely pay £2.25 to see that!