Just picked the bike back up. The list of parts replaced that were damaged in the crash are as follows:
New set of cranks
New chain tensioner
New gear adjustment chain
New rear mudguard
As mentioned earlier in the post, they were also prepared to give some more extras. These ended up being:
New Fi'zi:k saddle (original was damaged in my 'off' 3 months ago)
New handlebar and grips
New chain
New BB
New rear triangle pivot bush
New seatpost clamp assembly
New rear dynamo
New tyre
New SPD pedals (they wanted to keep the original in the broken crank)
Plus they serviced the bike (which included new brake blocks) and lubricated the bike in the necessary hinge areas (where the bush was found to be worn).
I for one think this is unbelievable customer service.
Just picked the bike back up. The list of parts replaced that were damaged in the crash are as follows:
New set of cranks
New chain tensioner
New gear adjustment chain
New rear mudguard
As mentioned earlier in the post, they were also prepared to give some more extras. These ended up being:
New Fi'zi:k saddle (original was damaged in my 'off' 3 months ago)
New handlebar and grips
New chain
New BB
New rear triangle pivot bush
New seatpost clamp assembly
New rear dynamo
New tyre
New SPD pedals (they wanted to keep the original in the broken crank)
Plus they serviced the bike (which included new brake blocks) and lubricated the bike in the necessary hinge areas (where the bush was found to be worn).
I for one think this is unbelievable customer service.