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@Buffalo_Bill
FWIW, BLB are putting a h/set into one of my frames right now (actually done in under 2 hours), and Jan just helped me out with something that was preventing me from putting together my Merckx - for the price of £4 - which is pretty good customer service.
I like BLB, and I haven't really read all the threads, but it does seem to me that people are WAAAY too hard on them here.
Is there a way for BLB and LFGSS to resolve the problem? I hope so, cos I am seriously fed up of reading all the crap that gets posted about them.