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@dr.oblong
i've made complaints about bus drivers, some of whom have definitely got a death wish.
08453007000 is the number and they get back in contact with you about your complaint with some details about what action they took. it seems that complaints do go on the drivers record and that tfl take the bad driving of buses more seriously than the police take bad driving by the public in general.
you must report any maniac who's managed to get a job driving a bus. i'm sure it's a stressful job at times but if they can't handle that they need to do something else.
btw, i'm very into taking pictures of bad drivers, their number plates and anything else that might establish who they are and what they've done.