Parcelforce/Royal Mail is a feckin' joke

I ordered quite a bit of stuff from Parkers, and they sent it with ParcelfArce.
Delivery slot is between 7:30am - 6:00pm (isn't this a punchline already).
They tried delivering it twice, I missed it both. Try using that tracking number on the website AND the phone nothing works (did it ever work for anyone?).
Asked them to deliver it to my nearest Post Office, all confirmed and everything.
Went there to queue up almost religiously everyday for the past week and a half - NOTHING.
Called them up waited almost 20minutes on the phone (yes, my bloody mobile) they tell me, yes, we know, but that parcel is too big for the post office.

WTF?

It's a bloody parcel, not a fucking dinosaur, if you can fit it in the back of a bloody van why can't a post office that has at least 1000sq ft queuing area not take a bloody parcel? They went on to tell me that a shoe box is the maximum size they'll take. Am I supposed to laugh?

you should strike

they left a powermac g4 in a box twice the size for me in my local one, thats a few years ago tho.
you can always pick it up from their depot as i did with my bareknuckle frame.

Bareknuckle ..ah, don't talk about bk's, else i get all teary-eyed, lookin' at somewhere on the horizon.

"Some people want it all,
but i don't want nothin' at all,
if I ain't got you babe'.

:(

I'll probably sell mine at some point.

if you want a 56" in black+scratches

They are ARSE. Will from hubjub sent something out signed for, I wasn't in so they left the post card. No problem, wifeys off I thought, I'll send her...

They LOST the parcel between trying to deliver it to me and taking it back to the local sorting office. And my next doors parcel.

They admit they lost it, have no idea where it is, say that even if it did turn up it would go straight back to sender as it's beyond the week they keep them for, but still won't let Will claim for it for 3 weeks.

Kind fella that he is he sent me out a replacement as soon as I let him know, but they do rip the piss.

I wouldn't mind so much but:-

1.) it's not even the second time this office have lost my stuff this year
2.) They open mon-sat 9-12 which effectively gives me a three hour window to get there.
3.) They take fekkin ages to find ANYTHING, they seem to just chuck stuff in random piles so every pile has to be checked every time
4.) Queues are horrendous (see 2 &3)

and finally

5.) my previous sorting office stayed open late everyday (post commute), never lost a thing, never had a queue and took no more than 30-45 seconds to find a parcel.

Royal £*&$ mail

like a lot of people in this country, they are owed a living, in exchange for doing feck all

lpg Bareknuckle ..ah, don't talk about bk's, else i get all teary-eyed, lookin' at somewhere on the horizon.

"Some people want it all,
but i don't want nothin' at all,
if I ain't got you babe'.

:(

owww
when are you getting a new one? you've almost killed da specialized no?

the police killed my barenuckle forks and as i'm getting compensation i bought an iro f&f for £190 instead of £90 for just replacement forks, i think i might change them around, anyone want an iro 56cm frame? it's a bit too flexy for me.

ooops not quite yet need to get the seatpost out of the bareknuckle first

Yeah, the Royal Mail do piss me off too. Bloody strike action. Everyone else just gets on with their job.

Maybe I'm missing something here, but weren't they on strike against plans to modernise which would result in job losses and changes in hours - because their customers apparently demand it? And that they need to remain competitive? Well if they don't modernise, they won't have a job anyway because their customers will have sodded off because the service is useless.

Billa - you want the difference then for the frame?

eeehhhh Maybe I'm missing something here, but weren't they on strike against plans to modernise which would result in job losses and changes in hours - because their customers apparently demand it? And that they need to remain competitive? Well if they don't modernise, they won't have a job anyway because their customers will have sodded off because the service is useless.

Not a voice of authority on it, but I'd heard a lot of the issue was around the fact that new laws on distance lorries can travel meant that the deliveries to the sorting office were arriving 1 hour later. For a while they still brought the posties in at the same time, but obviously they had nought to do (truck's not arrived, = no post to sort). The management wanted to change this BUT the hour later start would mean that the posties lose their unsociable hours bonus...

Royal Mail are always pretty good for me..
It's the farkin' courier companies that always fsck me about, overcharge me, make me come to their remote fscking depots to pick stuff up. c0cks.

edmundane I ordered quite a bit of stuff from Parkers, and they sent it with ParcelfArce.
Delivery slot is between 7:30am - 6:00pm (isn't this a punchline already).
They tried delivering it twice, I missed it both. Try using that tracking number on the website AND the phone nothing works (did it ever work for anyone?).
Asked them to deliver it to my nearest Post Office, all confirmed and everything.
Went there to queue up almost religiously everyday for the past week and a half - NOTHING.
Called them up waited almost 20minutes on the phone (yes, my bloody mobile) they tell me, yes, we know, but that parcel is too big for the post office.

WTF?

It's a bloody parcel, not a fucking dinosaur, if you can fit it in the back of a bloody van why can't a post office that has at least 1000sq ft queuing area not take a bloody parcel? They went on to tell me that a shoe box is the maximum size they'll take. Am I supposed to laugh?

Is that the mob down in Willow Lane, Mitcham? They are complete twunts!

I tracked bits online with them before(stuff from US) and when you take a bit of initiative and ring them when it says online 'you're package has been delivered but returned to depot as you were'nt in', it's still a ballache. You ask them to re-send it to work 'Sorry Sir, we have to send it to the address on the parcel' 'BUT I'M NOT FUCKING THERE, I'M AT WORK, IT'S ME, THAT'S MY NAME, I CAN PROVE IT, I HAVE A FUCKING TRACKING NUMBER!!' 'Oh, we can do it but it'll cost you £12' WTF!? Always end up having to drive down there on a Sat morning to pick it up.....

i thought it would be a fun little cycling trip after summer.
The cycling was fine. The finding the fcking depot, and then the getting the stuff, a complete joke. Then they give me a bill saying, because we didn't do fsck all when the parcel arrived in england, you're going to have to pay us to not deliver it.
twsts.

nah pistonator it's the one in charlton. i'd choose to pick it from the depot if it's in mitcham, it's actually closer to my place. don't matter where they are anyway, all twats!

eyebrows you're going to have to pay us to not deliver it.

haaaaaaaaaa, that proves it.

Friend told me a story at lunch, kind of royal mail related.

They had some friends over one weekend and gave them a key so they could come and go, the friends left but forgot to give the key back so they decide to send the key recorded delivery. Seems like a good idea. My friend was not into receive the key so they (royal mail) left it with a random neighbor. The next day after returning from work the find their flat has been emptied. Nice. Royal mail will not except any responsibility for leaving a registered package with an effectively random person. Royal mail also do not know who it was left with other than a neighbor. Now what is the point of registered delivery if you just grab any random person, get them to sign for a package and don't take any details?

We had a recorded package just left at our empty reception.. twice.
It wasn't even for our building, we sent it back and it arrived again a few days later - just left on the empty desk, unsigned for.

I couldn't agree more that they are a complete farce to be reckoned with . . .

but what can we do . . .

we need a watchdog thing . . .

TheBrick(Tommy) Friend told me a story at lunch, kind of royal mail related.

They had some friends over one weekend and gave them a key so they could come and go, the friends left but forgot to give the key back so they decide to send the key recorded delivery. Seems like a good idea. My friend was not into receive the key so they (royal mail) left it with a random neighbor. The next day after returning from work the find their flat has been emptied. Nice. Royal mail will not except any responsibility for leaving a registered package with an effectively random person. Royal mail also do not know who it was left with other than a neighbor. Now what is the point of registered delivery if you just grab any random person, get them to sign for a package and don't take any details?

fsck, that's really really bad!

Evilmonkey [quote]eeehhhh Maybe I'm missing something here, but weren't they on strike against plans to modernise which would result in job losses and changes in hours - because their customers apparently demand it? And that they need to remain competitive? Well if they don't modernise, they won't have a job anyway because their customers will have sodded off because the service is useless.

Not a voice of authority on it, but I'd heard a lot of the issue was around the fact that new laws on distance lorries can travel meant that the deliveries to the sorting office were arriving 1 hour later. For a while they still brought the posties in at the same time, but obviously they had nought to do (truck's not arrived, = no post to sort). The management wanted to change this BUT the hour later start would mean that the posties lose their unsociable hours bonus...[/quote]

Any other industry they'd just say "yeah, that makes sense, and I want my job, so yeah, that's a bit shit but fine." Not the Royal Mail...

parcelforce's online booking thingy only works with Internet explorer.
and nowhere on the site does it mention this until you've paid your money and clicked help.
USELESS fucking cunts.

@ MA3K, they refused to take it trhough lack of documentation so it will be gone tomorrow.

Yep. Royal Mail have managed to lose my new rims, lube, rimtape and new nipple driver, interestingly all from Parkers Int as the OP.

Thanks Royal Mail. Thumbs up!

Yep. Royal Mail have managed to lose my new rims, lube, rimtape and new nipple driver, interestingly all from Parkers Int as the OP.

Thanks Royal Mail. Thumbs up!

Imagine the scene if you will. Postman Pat, a little tipsy after a long lunch, picks up an awkwardly shaped parcel. "What's in here?" he muses to his cat. Curiosity gets the better of him and he sneaks a look at the manifest. "Blimey, rims, lube, rimtape and a nipple driver". Slips said parcel into his rutsack and takes it home to try out on Mrs Pat that evening. Imagine, if you will, his and her disappointment when all that they find are Ved's bike parts.