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This feels like a scam to me. I’d avoid replying at all. Check on find my etc. if it was locked and all you’ve changed passwords, bank cards etc then I suspect they’re fishing - not sure what for exactly but treat it as very suspect
If they were getting your messages and calls then they wouldn’t be able to send you that message
duncs
Unsure if this is the right thread but hopefully so.
My partner was pick-pocketed in November, and their iPhone stolen. Thankfully we are insured through our bank account (big up Nationwide) so knew it would be replaced.
O2 froze the sim and issued a new one. We went to the Apple store to freeze/clear the iPhone as my partner was struggling to get into their iCloud account.
They have just received the below text. How is best to respond, and stop oversight of personal information. My partner doesn't want the phone back, but definitely wants to stop them having any access to their information.