I’ve definitely experienced the guy that my colleague dealt with saying something would take a day or two and a month later I had to go and take it back off him to send it elsewhere as it hadn’t been looked at.
I've had similar experiences with the place I used as well. Someone's going to have to send something to Rohloff directly and see whether or not it takes forever so that we can get to the bottom of this.
I’ve definitely experienced the guy that my colleague dealt with saying something would take a day or two and a month later I had to go and take it back off him to send it elsewhere as it hadn’t been looked at.