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starfish&coffee
bluehuw
Helson sent a prepaid Fedex to take it back, however when it was returned to me,they filled out the customs form incorrectly. It wasn't marked up as a warranty return and so I was left with having to pay import duties and VAT for a second time! Helson wouldn't entertain refunding me for their error.
The watch was sorted and I like it but having to effectively pay for a warranty left a bad taste and I would not recommend Helson to anyone.