• Just received a new frame set and the fork steerer appears to be have area of grey filler about 10mm in width, I assume to fill a void or damage. Has been QC passed but still disconcerting . Thinking I should send it back. Or is this acceptable?!


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    • PXL_20231201_164224970.jpg
  • Is it a planet x?

    Too soon?

  • Definitely worth sending them an email. The brand’s idea of acceptable blemishes might be different from the factory. Fork steerer isn’t a place I (as a brand or a consumer) would take a gamble on.

  • If they fobbed you off, go to your reputable LBS and ask them for their thought, and an email from them if you can.

    This way you got a LBS stating it’s not worth riding with that risk to Wiggle.

  • Just ask for a refund/replacement if you're not comfortable. That's your right with mail order goods, no argument neceassary.

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