In which case you need an independent assessment to damage and repair cost. This is normally how you end up with a financial write-off, purchase bike back, then repair with the money. Get to your mechanics and see how they could help write a quote up.
This is already what I've done. They came up with a frankly slightly outlandish price, think original Triumph components, but it would have gotten the bike to pristine condition.
I'll give them a buzz on Monday to ask them to expand on the insurance jargon.
Insurance is Devitt btw. They're incompetent, their third party assessor, which is 4th Dimension (they assess for a LOT of other brokers) are outright fucking cons. Aviva, which is the actual insurer, have been helpful.
@konastab01 The value suggested isn't actually out of line, it's just a case of vague terminology that's difficult to discern. If they want my bike as salvage, they can fucking do one and Ombudsman are getting involved.
This is already what I've done. They came up with a frankly slightly outlandish price, think original Triumph components, but it would have gotten the bike to pristine condition.
I'll give them a buzz on Monday to ask them to expand on the insurance jargon.
Insurance is Devitt btw. They're incompetent, their third party assessor, which is 4th Dimension (they assess for a LOT of other brokers) are outright fucking cons. Aviva, which is the actual insurer, have been helpful.
@konastab01 The value suggested isn't actually out of line, it's just a case of vague terminology that's difficult to discern. If they want my bike as salvage, they can fucking do one and Ombudsman are getting involved.