Shimano chainset recall 2023

Bottom bracket service plus chainring swap is about £35 in my neck of the woods. Add another £20 for the inspection time and risk*, and I think that’s a reasonable amount.

*madison sent an email saying shops were shielded from liability if a crank failed after inspection, but even taking the risk of assuming that were true and didn’t result in any legal peril, what shop would want the bad publicity and guilt resulting from a customer having a severe accident after their crank was cleared as not affected?

Basically yeah. If I write on a customers bill 'cranks inspected' and then something happens, its my and my insurance companies £££ on the line, and the moral issue that comes with it.

So most shops wanting to survive will just say 'can send to madison, and let them see, I know nothing....'

What's the repercusions from Shitmano if you say a crankset needs replacing when it's not actually showing signs of separation yet?

I work in a bike shop and we've seen a fair few for inspection the last couple of weeks, including two non listed codes which have the same issue. I personally have broken 3 in the last couple of years - price point of chainrings meant i bought a new 6800 and then a new R8000. They failed in reverse order with the R8000 lasting the least time and then swapping back to the old units which eventually failed too. I only kept the last one annoyingly. All three had the same failure mode - RH crank, slight click, pedal went a bit wonky feeling followed by inspecting it and seeing delam of the rear plate or hairline crack just bove the serial number area. The only other thing to add is that Miche shouldnt be saved from scrutiny as theres a certain crank of theirs that fails rather a lot too.

add in the notes that customer thinks it makes a noise or feels wonky? Surely they have to give benefit of doubt rather than return it? All things we voiced to the Madison rep...

Just noticed that I'm affected by this:
https://bike.shimano.com/en-EU/information/customer-services/corrective-actions/important-safety-notice-11-speed-hollowtech-road-cranksets-inspection-program.html

Thankfully I had the whole bike purchased and built by a shop which remains in business, so hopefully it's just a quick thing to remedy.

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so hopefully it's just a quick thing to remedy.

As you have probably seen above, there is only a remedy if it is already broken. If your crank is fine, you will be sent on your merry way

Probably, but then I've bought 3 custom bikes from Cyclefit in the last decade so they might engage more proactively here.

What a shit show. Really put off riding my nice bike with Ultegra cranks on for the time being, but equally don’t feel happy about spending £200 odd to replace them with something different.

Your cranks are fine, just hairy.

Been riding the Mather more recently, the Seven has dust on it.

How could you let that happen?!?!

https://mastodon.social/@firsthippy/110921444358746795

that's worse dust than on mine.

I'd follow you on fedi by I only have 3 accounts at the moment and none of them is a cycling persona yet

I've not ridden it since doing 299.somefuckingthing miles in my last 12hr.

Now I'm curious about your other personas... one of them you have a hotted up VW hatch (with cuntplates, natch) and drink Blue WKD while cruising for tail at all the hottest Essex clubs... amiright?

hah... nooo

a work one, a trans one, and another one

"another one" is deffo the one where you talking about your 4" straight through mandrel-bent exhaust system...

It's where I keep all my chat about the Porsche 911 Dakar that I need to go over the speed bumps in South London

Got my new one into the shop today.

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No 53/39 option

But did get LH which in the original wording was unclear and chainring matches.

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OMG I went riding in north London last night (because I'm one of those arsehole tile baggers now it seems) and there's straight up, foot deep fucking holes in the middle of otherwise ok roads. Absolutely reminded me why I stick to the turbo for the most part these days. Roads are shithouse.

My own ones just failed hilariously enough as we were discussing in the workshop how to handle all the incoming recalls.

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How’d you manage it? Show up to the shop with fully snapped cranks already?

We've sent 5 cranks to Madison in the last 3 weeks. Mine were first sent and first back.