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it’s a tricky one and I would drop the extra fees if they paid in a timeframe that was ’acceptable’
I do have no usage until payment in full in my T&C’s though which can sometimes help in leverage with late payers.
if you think you want to work with them again then drop the extra fees and haver a 50% up front production pro-forma and 50% then delivery of job on receipt of cleared funds.I do know a model making firm who’s owner used to sit in the foyer of agencies with his laptop working away on his laptop and asking everyone who walked in the door “Are you here waiting to get paid too?”
it was quite effective.
Unfortunately it's the latter and my napkin one is an example. They're months late for a large sum. And they're just rude cunts who have been grandfathered in with good terms (established with previous decent and pay on time person in same position at company before they left).