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@RonnieOatmilk
Halfords.
Got chatting to a lovely bloke at a cafe stop who'd just started cycling. He'd picked up a Boardman MTB and was going up and down a disused railway track to build up confidence.
Anyway as we were chatting noticed that his forks were on backwards. Ummed And ahhed about telling him, but did in the end. He was really shocked and said they'd been that way when he got it, and had had it serviced there... he took it humerously though, that his mates were going to have a giggle.
Got the multi tool out and sorted it for him (his QR was loose too, possibly due to disc brake going thr wrong way?), told him to check the torque when he got home to be safe.
He rode off much happier and was really pleased with the better steering etc.
Halfords though, sending people out on bikes not even setup right, not once, but twice!