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  • Is it the distance off your gable that’s the problem? As it’s not indicated on the drawing, and what they’ve done basically looks like the drawing, I think asking an external arbiter for help is a waste of time.

    Maybe trying asking nicely for a reduced rate, my neighbour is livid, I have to live next to them etc…

  • @dbr yes – and I don't think the drawing looks remotely like what they've supplied (other than it being a black pipe next to a house).

    @Cupcakes – unfortunately no written specifications beyond the invoice. I think asking another installer is a good shout. We've had multiple tradies here since it was put in and they've all unanimously agreed that it looks ridiculous.

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