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Good Bezos rant and I absolutely agree. That said, Evri and Rapha should be doing better, but there's been a lot of complications culminating over the last months - plus RM postal strikes will have a knock on effect for other parcel carriers.
There is also a note about how busy the warehouse is above the basket in checkout. Personally, anything I would order from any company between the 10th Dec and mid Jan I would take delivery dates with a huge pinch of salt; if it turns up in time then I consider myself lucky.
If it's been significantly beyond the shipping estimate (which is different to a delivery estimate) maybe contact customer service and there's a chance they might offer some recompense.
monkdagola
The gold standard of delivery is obviously Amazon. It has widely distorted our expectations. Look what they've done to retailers online and IRL, how they treat their staff, and the impact they have on the entire supply chain to achieve this kind of delivery service. It's absolutely fucking disgusting. Unbelievably dependable free next day delivery comes at an enormous cost. If you look at the parcel volume trend over the last 10 years the growth is nuts, and any normal logistics company is going struggle to compete and deliver the same standard if you don't have a fuckover-everyone-at-every-possible-opportunity approach that Amazon have.