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I think I went to customer service at the bottom of the page and did a chart thing, it’s automated at first but you should get the option to be connected to an agent. I asked about the next day refund and they said I had to wait 48 hours from contacting the seller, they either said they’d set it up to automatically refund me or that they would get a reminder to review the case after 48 hours.
M_V
Exact same response here. I’ve reported the seller. Not sure what happens next.