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I used L&C recently and had an awful experience.
29th Apr - last message from L&C
5th May - lender declines mortgage pending further information on employment contracts etc
15th May - lender chases L&C for the above info
19th May - I call the lender directly because no updates from L&C despite many requests and no progress on mortgage, find out the above and sort it myself. From this point I just contact the lender directly and L&C don't post any updates at all until the day we complete at which point they close our application account.We almost lost the house and they could not have been less interested in actually progressing the application.
IrPOWERranger-
Good to know, I’m going to contact the lender directly from now on. L&C repeatedly not passing on information for weeks at a time.
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I’m still going with L&C, couldn’t get another mortgage offer due to interest rate rises putting what I need slightly out of reach now.
Last question from Nationwide was - who’s looking after it if you’re abroad for a long time? 🤷♂️
Managed to get L&C to escalate it today so hopefully hear back tomorrow finally…although I’m sure they’ll have another impossible question / document request to ask.
Part of me tempted to throw the deposit money at a VW T6 and be done with it all!
S_b
Went though L&C. Getting another one in place as a backup through Mark Gordon at Kingsway Mortgages who comes highly recommended. I’m freelance which makes things slightly more tricky!