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I wouldn't rely on someone remembering they need to open it for you.
Last time this happened to me I just blocked the door from closing again and again until someone came down to try and work out what the problem was.
They were really annoyed at me until I said I had a bike locked away and had a proper bike booking for the journey, so it was their fault for not being around to open up for me at my booked stop.
Greenbank
@aggi
Yes, they use the old Virgin trains. I wouldn't rely on someone remembering they need to open it for you.