Chat about Novel Coronavirus - 2019-nCoV - COVID-19

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Fox in reply to @frankenbike

Chronomics fucked up our day 2 tests. They gave us two identical passenger locator numbers (they're supposed to be unique apparently). Because the website is shit this meant we had to submit both tests for the same testee.

Thanks for posting this. We're off to Italy on Saturday morning, used medicspot as they were recommended by @Brommers - had all been very smooth but just realised they've done exactly the same to us - one reference number for two people!

I've just emailed them, hopefully I'll get a better response than you did.

When you say

Because the website is shit this meant we had to submit both tests for the same testee.

Did you mean the gov.uk site?

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frankenbike in reply to @Fox
When you say "Because the website is shit..."

The Chronomics website. There was two checkboxes when I took the test with the following options:
- CHRON123: frankenbike's partner
- CHRON123: frankenbike
The locator numbers were the same and the website did not allow my partner to click on her own name - we both had to click me.

On the passenger locator form we just both put in the same number.

Anyway ultimately it all worked out and each test got assigned to the correct person despite the above. I've not heard anything from test and trace or whoever so presumably it's all fine.

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