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Nexus/Alfine 8 are OK (newer versions) if shifted with some mechanical sympathy (turn off auto shift on the Di2 if it has it). Nexus 7 usually arrive broken, never heard of one lasting any more than a few months on any bike TBH, seem to be made of that italian rock dust type cheese.
Envilio/Nuvinci/infinite type hubs, variable (ha!), for regular bikes/hybrid with a mid drive are fine, but for cargo and folk with some mechanical sympathy they'll be OK, hard users, nope, avoid.
Delivery date for my packster has been brought in by 3 weeks. Now expected to be at the dealer next week. Much much excitement.
I went for the touring with the rd as I couldn't stretch to an extra £600 or so for the hub gear and gates drive. I suppose if the rd is a pain I will switch in a nexus 8 speed. Will need to check the warranty tho.