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I remember reading about this somewhere.
I think I found it…
https://www.legislation.gov.uk/uksi/2013/3134/regulation/34/made
(2) The trader must reimburse any payment for delivery received from
the consumer, unless the consumer expressly chose a kind of delivery
costing more than the least expensive common and generally acceptable
kind of delivery offered by the trader. (3) In that case, the trader
must reimburse any payment for delivery received from the consumer up
to the amount the consumer would have paid if the consumer had chosen
the least expensive common and generally acceptable kind of delivery
offered by the trader.
farewell
Depends. If you just changed your mind, no.If it's faulty, they have to refund the original shipping and your reasonable costs of returning it if they want it back.ETA: Turns out I had incorrectly assumed that the regulations had been written by a rational person, which on reflection was foolish since it flies in the face of all prior experience