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Yeah, true, it should. Not that I've had any sight of it but, the estimated delivery dates have clearly been amended due to Covid disruptions, I imagine purely to cover CS's arse and ideally prevent rants like the above happening. It's probably less about the time it takes for Hermes to deliver the parcel, but giving the warehouse operatives some breathing room with working under restrictions and getting orders out the door.
Anyway, I guess I'll fix it on Monday. Thanks.
Surely this should read: On or before the 7th working day.
I remember writing all these when the SLA was 3-5 days. Some twit has extended the SLA to 5-7 days without updating the text. Sloppy.