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I run my own shop, and this last year we've prob had to source about a fifth of all consumable parts from retail, as they just weren't available. Managed to get quite a bit from other European based distributors, but now we are an island adrift it doesn't make sense to buy from "overseas" now. So I reckon this year will be buying even more from retail.
Feel bad for any remaining Evans staff that have likely been under a lot of extra heat the last few years since the ownership change, and now this as a reward for giving the company likely its most profitable 4 quarters its ever given? Poor show, although it wasn't unexpected that Astley would do this.
To anyone thinking of starting your own lbs, now is a good but difficult time, you could do really well and take a good set for the next few years, or you could immediately go under when you find you cannot get basic parts, like a 9s cassette or tubes or tyres for 6 months +at a time and your landlord is at the door wanting his end of it.
IME they’ve never taken much shepherding in that regard, I guess I’ve been lucky