Presumably they're fully tracked so you can see at which point they've got stuck?
It is all tracked, arrived on 25th and has sat there pre-customs for 6 weeks (anyone would think there are other bigger things in play).
The kicker will doubtless be getting rinsed with charges
If you've not already tried I can recommend calling and hassling the delivery company until they update you / get things moving. It's a pain but persistent badgering of them does normally yield results in my experience.
@Big_Ted started
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Presumably they're fully tracked so you can see at which point they've got stuck?