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Weird, had no such issues. Tried calling them?
https://www.trading212.com/documents/en/Key_Information_Document.pdfTrading 212 UK Ltd. customers:
If you wish to complain about any aspect of Trading 212 UK Ltd. service, your first action should be to contact our Customer Service Team at info@trading212.com
or via the Chat facility or by telephone to 020 3769 9897.
duncs
aggi
Got to say I'm incredibly unimpressed by Trading212 so far. Opened an account on 1st Jan and deposited £200 using their "Transfer Layer". Money came out of my bank straightaway but didn't show up in Trading 212. Thought that was a bit weird but as it was a bank holiday I gave it a few days.
Still nothing on 4th January so used the Contact Us on the website to say that the deposit hadn't shown up. Since then all I've received is an email saying they're busy and that's it. No option to actually speak to someone, there's no live chat on their app (despite the website claiming there is, turns out they've disabled it which is always a red flag).
Can't say it's the kind of service that makes me think I'd use it for a significant amount of money if they can't even deal with simple queries within a couple of weeks.