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@Greenbank
It's just a random number generator to placate people.
DHL delivery yesterday said it would be between 14:38 and 15:38. Currently on job 25 and I was job 36. It was 1.30pm and I wondered if I had time to nip out to the shops (20 minutes in total) but though better of it.
He turned up a few minutes later.
Checking the website 15 minutes after he'd gone he was still a bunch of jobs short of mine and it was still telling me he was coming between 14:38 and 15:38.
At 15:38, some 2 hours after he delivered the parcel, I get a text from DHL saying:
"
Your DHL Parcel UK driver is delayed in getting to you, but we do expect to be with you later today.
"