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• #27
Should probably have asked here first before switching, but does anyone have any experience of Shell Energy? Apparently I should see savings of up to £49 per month...
Oh and £25 cash back and £25 credit
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• #28
My ISP. All fine, all works as promised...but
Customer service is slow though and if you have any issues, don't expect them to be fast.
If you have moved supplier before and have had no issues, I can't see this being a problem for you. If your location is one that always leads to follow ups and interaction with your energy supplier, then I wouldn't bother.I got a credit for my internet after about 3months - it just is taken from your bill.
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• #29
just switched over from SO Energy to BULB via my sisters introduce a friend link. £50 to her £50 to me, rates and standing charges cheaper than SO plus I get my £300 - 400 excess balance back.
change your supplier as martin lewis says
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• #30
Yes to octopus energy.
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• #31
Our supplier (Green Network Energy) just 'ceased trading', which I think means went bust. We owed them £70 so I'm hoping the administrators won't ask for it back :)
We'll be allocated a new supplier by OFGEM, but I doubt that they will be ideal for us.
Can't really be arsed with constant switching so it's probably between Bulb, Octopus.. anyone else I should consider for not silly priced renewable energy, preferably that's reasonably priced in the long run?
I only actually found out Green Network Energy had ceased trading because I'm in the Money Saving Expert Cheap Energy Club thing...
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• #32
Rule of thumb. If your supplier is 'boutique' never run a balance with them. If they go under, you will lose it, despite what the regulator says.
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• #33
How do you avoid a credit balance though?
I don't want a credit balance but I always seem to end up with one in summer.
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• #35
Octopus really easy to adjust DD amount.
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• #36
To the level that you owe.
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• #37
https://www.bbc.co.uk/news/business-56413991
Customers who pay too much to their energy supplier through their monthly direct debit payment should receive automatic annual refunds, Ofgem says.
For years, customers have complained that energy firms can hoard thousands of pounds of overpayments and would only return it on request.
Now the regulator has proposed balances are cleared once a year, claiming suppliers held a surplus of £1.4bn.
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• #38
I thought Bulb was the same rate for everyone new or old?
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• #39
55 (yes, 55) minutes on the phone to British Gas getting myself set up and giving a meter reading because they're the supplier to our new place. They answered the phone after 12 minutes.
Anyone like to guess whether I'm staying with them or not?!
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• #40
I’m with bulb and have been for 3 years now. Their customer service is good. Simple tariff.
If anyone is thinking about switching to them PM me if you’d like my referral code.
We both get £50 off our next bill. -
• #41
during my whole time with SO energy my yearly contracts were never changed, agreed on day 1 stayed the same rate for the full year term, on to the next contract static for the full year, have been with bulb for two months and they've already increased the prices of both gas and elecy from the original terms of my contract ? how does that work ? i thought the terms agreed stayed though out the full year. i obviously didn't read the 30 pages of legal mumbo jumbo-ese
damn
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• #42
Well that’s put an end to my hopes for £50 🤷♂️
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• #43
It’s a rolling one month contract isn’t it? You can leave whenever you like, but they can also increase their prices when they want.
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• #44
Just switched from Bulb to octopus energy. Bulb had increased their charges and octopus were offering a 1 year fixed rate.
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• #45
Bump because I know there are quite a lot of people on here with Bulb and it seems they might be about to go bust unfortunately:
https://www.ft.com/content/11b1f0ec-5a6b-48d1-8d65-be26ead3a68dMy previous supplier went bust and it was a pain, it all takes ages and you end up with one of the crap big ones on the standard tariff, so I would personally want to get ahead of that and switch to someone else now.
Octopus have been mentioned a lot in this thread and Greg Jackson (their founder) reckons they're fine and has been doing the media rounds talking about the price rises, so seems confident:
https://twitter.com/g__j/status/1439276432987987969?s=20I'm with them and happy, so if you want to switch to them you're welcome to use my referral link below and we'll both get £50 (but do your research first of course):
https://share.octopus.energy/wind-clove-763To be clear this won't give you cheap gas and electric, that doesn't exist any more. And if you're on a fixed tariff with someone who's probably not going to go bust, definitely stick.
But what it will give you is a supplier with good customer service and decent green credentials who won't go bust. Hopefully ;)
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• #46
.
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• #47
Wind clove > happy foal
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• #48
Now you look weird
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• #49
Bloke on the radio said that the standard variable rate is the cheapest at the moment..... Crazy
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• #50
I guess the plus is that if your supplier does go bust you end up on the SVR at the new supplier.
So if you're not fussed about green stuff/customer service you could just sit there and hope you're in debit when your supplier goes under!
I haven't tried it, but MSE have an auto switching service, and I'm sure you can select green suppliers.
Totally Money https://www.totallymoney.com/ also has an energy comparison service. I am friends with someone there; so yes you have to sign up to see it on their site.