GoatandTricycle-
More awkward than I would like, but I think it went well.
He's offered to come back at our convenience and infill the gaps, trim the hearth etc.
The trouble is that his starting point was 'how could it be done better?' - obviously the answer is that I don't know, I'm just the client, but you could have done whatever joiners have done since time immemorial...
We finally hit upon the important bit when I asked to see evidence of previous joinery works to demonstrate competency to do the making good. Only one photo was available and it was a small bit of infill. It finally transpired that other than that, and my flat, he's never fitted a traditional floor before. Makes it a bit galling that he hid that fact and then tried to square up to us that it was fine in the first place - and charged £50/hour each for him and his assistant to do it!
I guess options are:
- Let him come back and make good. Not sure he's got the skills to do it right.
- Write lawyer-y letter and try to extract refund
- Third option that I can't currently think of due to frustration?
- Let him come back and make good. Not sure he's got the skills to do it right.
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Cupcakes
The horrors of the floorboards continue. This is what it looks like under the messy fillet of silicone at almost every door frame... Only about 10 of these...
Contactor has offered to come by tomorrow and explain why it's not possible to do better than this. I'm not looking forward to the discussion.