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Really? I've never had any problems with them
Virgin Internet has literally the lowest customer service rating of any UK based company that Which? monitors. At least they did about a year ago. They really, really, suck.
Stonehedge-
Complaints to Ofcom, ie. people who are seriously fucked off, not just morons that don't know the difference between a power button and a pairing button...
I don't know why I'm sticking up for them. I've just found them pretty good when I've had to deal with them. There was one time we had 3 callouts in 3 weeks or something because someone kept fucking with the phone lines but that's hard to blame on them.
I don't have access to see this:
https://www.which.co.uk/reviews/broadband-deals/article/best-broadband-providers-aIIx34f51krz
hippy
Really? I've never had any problems with them. In fact, one of my most memorable calls was with a Scottish dude who was fascinated by Oz and told me about the Big Lez Show.
Are you talking about customer service or the installers, which are probably totally different company.