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hippy
Might not be the right place but this thread seems in the ball park...
Virgin broadband just cancelled my installation for the 15th time!!
Existing customer, moved house, notified them in advance and then this charade. I don’t get told it’s cancelled , they just don’t turn up. Customer support promised each subsequent time it’s sorted. Feel like we’re past the point of no return as other providers have told me 2 weeks to sort.
If anyone is looking for broadband, give Virgin a very wide berth.