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Agreed and cant be 135 x 12 with that shoulder on the drop out as would foul small cog. Hence my thought drop outs squeezed or boost/142 conversion drop outs fitted by mistake. Either way its Planet X levels of shittyness for the OP to deal with. It really is terrible that Veloci Cycle fobbed the OP back to the shop on this.
More importantly, why the hell would a modern bike still come with 135/12. There was, and still is, no point to its existence. This is weird. I'd go on a limb here and say they're chatting shit and the frame is wonky.
If not, its such a bizzare decision.