In honesty they’ve told a lot of normal customers that they are too busy or that they need new parts recently. Covid means they’re selling a lot of bikes but it won’t continue forever and they’ve lost a lot of custom over their picky attitude.
Did you buy the tyres from them?
No, but that's not usually a barrier for them, you pay workshop rates anyway when they fit parts you buy in the shop.
@TM started
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In honesty they’ve told a lot of normal customers that they are too busy or that they need new parts recently. Covid means they’re selling a lot of bikes but it won’t continue forever and they’ve lost a lot of custom over their picky attitude.