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Thanks mate. Appreciate that. TBH I can live without the powermeter. Don't really want a repair or replacement now. Quite happy making sure as many people as possible know to avoid them. Might forward my email trail with their warranty department to that Ron bloke just so he can see how they've dealt with it. It's a pretty poor response. Perhaps the pandemic is hitting them hard (like most businesses) and they're taking a harder line with things?
yetidamo
Yeah don't bother with that shit, literally find someone high up and SRAM and get in contact with them directly.
https://www.linkedin.com/company/sram-llc/people/
This guy appears to look after Road
https://www.linkedin.com/in/ron-ritzler-3a85aa9/