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Yeah don't bother with that shit, literally find someone high up and SRAM and get in contact with them directly.
https://www.linkedin.com/company/sram-llc/people/
This guy appears to look after Road
Howard-
Thanks mate. Appreciate that. TBH I can live without the powermeter. Don't really want a repair or replacement now. Quite happy making sure as many people as possible know to avoid them. Might forward my email trail with their warranty department to that Ron bloke just so he can see how they've dealt with it. It's a pretty poor response. Perhaps the pandemic is hitting them hard (like most businesses) and they're taking a harder line with things?
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literally find someone high up and SRAM and get in contact with them directly.
Off topic, but you inspired me Howard. Our oven has been broken for two months and Electrolux ignore my calls. Emailed a CEO and got a call back half an hour later. One of their just-released-£2.5k-wifi-enabled ovens is now en route to our kitchen 😄
yetidamo
dbr
Thought I'd make a few comments on a couple of recent sramroad instagram posts with quarq products in it.
See screenshot. I got blocked from sramroad IG within minutes and my comments and their reply removed. Seems social media is a one way street for them to ram their marketing BS down our throats. They don't like real life experiences spoiling the gloss.