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If it's per-house and you need to install internet and wifi that cost will wipe out the funds before you get to the device, and incur a monthly fee higher than a mobile phone bill.
A tablet is nice as it's large, works for video really well, is more human sized, the fonts can be adjusted up without cramming the screen, etc.
iPad beats Android because they're effortless to use, not complicated, you'd avoid all of that "where's the icon gone?" support issues because they've dragged it off the home page, and so forth. You'd just dump most of the icons that they'll never need in a folder, and tell them to press the remaining big green WhatsApp button and nothing more.
I'd go for cheapest cellular iPad available, with SIM cards from 3. If it's a one-off do PAYG and give the login / payment details to the families of the older people to top-up. The only issue here is that it pushed the price of the iPad up, but at least it will effortlessly work.
Thanks David
Yes the data/WiFi issue is a thing.
We're thinking of using some of the funds to install WiFi in people's houses. Most though don't have smart phones, they rely on land line so what's app won't work obv.
So you think ipad is is better than an android tablet? The funding may not stretch to that amount. Was thinking of a Samsung tablet. And perhaps fb messenger if it does video, or Google hangouts.
The always on feature, or at least voice activation
( @moorhen fyi)