They're collecting it Friday and replacement is supposed to ship as soon as mine is in transit to them.
Anyone who says my request goes to the bottom of the pile will quickly find themselves inundated with tickets. They will think it's a bot but it'll just be me replacing miles with messages.
I tried to fix mine myself by taking the whole thing apart to bang a locking key in...it helped reduce the volume of the issue but the whole unit still needed replacing.
It's a shame, the actual unit was great till it wasn't.
Yeah, I'm not touching it. If it was second hand or older and miles out of warranty I would but this is not even a year old. Wahoo have been straight on it though. Probably the fastest support response I've had, short of storming into a shop with something broken.
They're collecting it Friday and replacement is supposed to ship as soon as mine is in transit to them.
Anyone who says my request goes to the bottom of the pile will quickly find themselves inundated with tickets. They will think it's a bot but it'll just be me replacing miles with messages.