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  • Any way to stop debit card usage out of hours? HSBC fraud is 8am-10pm and someone has currently spent £3k in the last hour at North Face, net a porter and house of Fraser.

    Also, am presuming I'll be able to recover the money? It's a business account.

  • Bit late but don't they have an emergency line for lost/stolen cards or general service that's open all hours? Should be able to block a card until you can deal with fraud team to resolve issues.

  • Seemingly no 24 hour number! :)

    They did however start declining payments after about 3am and the card is now blocked / HSBC say they're going to refund it all which, in answer to @PhilDAS means the payments will bounce today and they shouldn't be processed. Small satisfaction.

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