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A record of the incident will be kept within this office.
So basically gone in the bin?
Also, they've crossed a solid white line, so why no fine or points?!
140
Cycle lanes. These are shown by road markings and signs. You MUST NOT drive or park in a cycle lane marked by a solid white line during its times of operation. Do not drive or park in a cycle lane marked by a broken white line unless it is unavoidable. You MUST NOT park in any cycle lane whilst waiting restrictions apply.
Law RTRA sects 5 & 8
Seems reasonable to be honest, image I sent is attached.