One is company with one person's vision and the other is some other person's vision
There is definitely a distinction to be made between mocking a new user on the forum who has come here for advice and mocking a company's products. Facing harsh criticism is part and parcel of making and selling a product. It's not something you deserve when you humbly ask for advice from people more knowledgeable than you.
But I agree, thread reboot - it's been a shockingly long time since this was reposted:
There is definitely a distinction to be made between mocking a new user on the forum who has come here for advice and mocking a company's products. Facing harsh criticism is part and parcel of making and selling a product. It's not something you deserve when you humbly ask for advice from people more knowledgeable than you.
But I agree, thread reboot - it's been a shockingly long time since this was reposted: