Had an issue with my 2016 CAADX (vibrating rear stays), contacted Cannondale and they said they would send me a new frame. Today I picked up my bike and surprised I was: they sent me a similar 2016 frame. Strange policy when you agree in the first place the noise comes from the placement of the calipers (on the seatstay). Did a first ride this morning (see video).
what an idiots at Cannondale...
Had an issue with my 2016 CAADX (vibrating rear stays), contacted Cannondale and they said they would send me a new frame. Today I picked up my bike and surprised I was: they sent me a similar 2016 frame. Strange policy when you agree in the first place the noise comes from the placement of the calipers (on the seatstay). Did a first ride this morning (see video).