being charged for a warranty frame swap isn't uncommon, a few years ago Sigma quoted me £150 to swap my cracked Supersix for my warranty replacement - it's still workshop labour to the shop that's not covered by the frame manufacturer regardless (obviously i politely declined and did it myself regardless).
As far as i know this is the case for most major retailers like Evans / Cycle Surgery etc too.
being charged for a warranty frame swap isn't uncommon, a few years ago Sigma quoted me £150 to swap my cracked Supersix for my warranty replacement - it's still workshop labour to the shop that's not covered by the frame manufacturer regardless (obviously i politely declined and did it myself regardless).
As far as i know this is the case for most major retailers like Evans / Cycle Surgery etc too.