• Ordered a hoodie from M&S, chose Friday as the delivery day (Royal Mail). Friday morning I'm at home and get a text saying they just tried to deliver it. No one rang the bell, no card has been left. Have a 'live chat' with M&S (it's literally impossible to contact RM) and am told it will be redelivered the next day as 'the van is no longer in the area'.
    A few hours later, after watching the cycling, I go out in to the hall and there's a card from RM saying they tried to deliver and it will be at the local sorting office from tomorrow. It's possible I fell asleep at some point in the afternoon.
    The next day I get a text from DPD (???) saying they will deliver my package between 1 and 2. Which they do.
    I still have the card from RM so go to the sorting office today and, sure enough, the original package is there. So I now have two hoodies for the price of one and the postage refunded. I'm going to leave the second one unopened for a while and see if M&S notice.
    Ironically I only bought from M&S because the one I ordered from Uniqlo got lost by Hermes after a similar 'we tried to deliver but you weren't in' farrago.

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