-
I agree anyone could call a bike fitter but I'm not sure they'd get free advice without a prior relationship. And if they did, the advice would be a lot less tailored because they wouldn't know the setup they were dealing with.
In the same way I expect I could call a random cycling coach during one of these things and get some sort of input but calling a coach I had worked with for a year would be a lot more useful.
No it’s not a favour.
Bike fitters often offer follow up advice and thoughts encompassed in their initial charge. Some very good ones will even have you back at no extra charge.
So if I called him, on the main phone number, during office hours and asked for advice. He’s treat it just as any other and offer advice. It’s not calling a mate. It’s calling a publically available bike fitter on a public number.
Plus if I did, I’d also say treat me as any other customer. But I’ve never called him so far anyway.
Now if it transpires someone was texting or calling their bike fitter on their private mobile out of business hours, that is well into the grey area. Unless they have that number in their website taking called from anyone!
We normally agree well on these things, so perhaps my view is being lost in my poor wording.